Politique de Confidentialité

Privacy Policy - Simplified Version

Last updated: November 2024

1. WHO ARE WE?

ND DISTRIBUTION - MOBILAX

1 rue de l'Épée, 69003 Lyon

Website: www.mobilax.fr

Contact: privacy@mobilax.fr

SIREN: 798 215 521

2. WHAT DATA DO WE COLLECT?

To process your orders and manage your account, we collect:

✅ Contact Information

• First and last name
• Delivery and billing address
• Phone number
• Email address

✅ Commercial Data

• Order history
• Payment methods used
• Invoices
• Credit notes
• Outstanding payments (professionals)

3. WHY DO WE USE YOUR DATA?

✅Process and deliver your orders
✅Issue invoices and credit notes
✅Manage payments and outstanding balances
✅Provide after-sales service
✅Send you order confirmations
✅Answer your questions

4. HOW LONG DO WE KEEP YOUR DATA?

Customer data:Throughout the business relationship

Invoices/Credit notes:10 years (legal obligation)

Order history:3 years after last order

Payment data:Time required for processing

5. WITH WHOM DO WE SHARE YOUR DATA?

Only with:

Carriers:UPS, TNT, DPD (for delivery)

Banks:For CB payments and outstanding balances

Accounting:For tax obligations

We NEVER sell your data.

6. YOUR RIGHTS

You can:

✅ Access your data
✅ Correct it
✅ Delete it (except invoices)
✅ Opt out of marketing emails

Contact: privacy@mobilax.fr

7. SECURITY

🔒Secure HTTPS website

🔒Encrypted payments

🔒Cloudflare protection

🔒Restricted data access

8. COOKIES

We use cookies to:

• Remember your cart
• Secure your connection
• Improve your experience

9. CONTACT

Questions about your data?

Email: privacy@mobilax.fr

Tel: +33 4 82 31 26 46

Mail: ND DISTRIBUTION - MOBILAX, 1 rue de l'Épée, 69003 Lyon

In case of problem: contact CNIL (www.cnil.fr)

ND Distribution - MOBILAX - Your data is safe with us.

Menu